Privacy Policy

Privacy Policy Effective Date: November 4, 2025 This Privacy Policy explains how Dxing (“we”, “our”, or “us”) collects, uses, and protects information when you use msg.dxing.in, our WhatsApp Cloud API Dashboard. 1. Information We Collect We may collect the following types of information: Account Information: Name, email, business details, and Meta Business ID. Usage Data: API requests, message activity, and integration logs for service monitoring. Billing Information: Payment details and subscription history (handled securely via our payment partners). We do not collect or access the actual message content between you and your WhatsApp users, except for diagnostic or support purposes. 2. How We Use Information Your information is used to: Provide and maintain the WhatsApp Cloud API service. Authenticate users and manage API access tokens. Monitor API usage for compliance and performance. Communicate service updates, billing, and technical support. 3. Data Storage & Security All data is transmitted securely using SSL encryption. WhatsApp messages are processed via Meta’s official Cloud API servers — not stored on msg.dxing.in. Access is limited to authorized personnel only. 4. Data Sharing We do not sell, rent, or trade user data. Information may only be shared: With Meta Platforms Inc., for WhatsApp API operations. With payment gateways for billing purposes. If required by law or government authorities. 5. User Responsibility You are responsible for obtaining consent from your WhatsApp contacts before sending messages. You must comply with Meta’s WhatsApp Business and Data Privacy Policies. 6. Cookies msg.dxing.in may use cookies for login sessions and analytics. You can disable cookies in your browser, but some features may not work properly. 7. Data Retention We retain user and log data only as long as necessary to provide the service or comply with legal obligations. 8. Your Rights You may request: Access or correction of your personal data. Deletion of your account and associated information (subject to billing or legal requirements). 9. Policy Updates We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. 10. Contact Us If you have questions or concerns, contact us: 📧 contact@dxing.in